Returns & Exchanges
At Proraso, we stand by the quality of our Italian grooming products and want to ensure you are completely satisfied with your purchase. If you are not happy with your order, you can return unopened and unused items within 30 days of delivery for a full refund.
Initiate Your Return
Contact our grooming support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a refund.
Ship to Our Facility
Affix the provided shipping label to your package and drop it off at any authorized carrier location; please keep your tracking receipt for your records.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing