Frequently Asked Questions
Everything you need to know about the legendary Italian shaving experience.
Where are Proraso products manufactured?
All Proraso products are proudly made in Italy, staying true to the original formulas developed by the Martelli family in Florence since 1948.
Are your products suitable for sensitive skin?
Yes, our White Line (Sulla Sensibile) is specifically formulated with Oatmeal and Green Tea to provide a soothing effect for those with easily irritated skin.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for grooming products?
Due to the nature of personal care products, we can only accept returns on items that are unopened, unused, and in their original packaging within 30 days of purchase.
Do Proraso products contain parabens or silicons?
No, our formulas are free from parabens, silicons, mineral oils, and artificial colors to ensure a natural and high-quality shaving experience.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout process.